Appleby Gardens Luxury Residences by LJM Developments is built with quality sound-proofing techniques including high quality cement platforms between levels and sound-deadening materials between units. However, condo living does have one aspect that single-detached homes do not; immediate neighbours. Understanding how to deal with noise issues is easy when you have a proper understanding of laws and obligations as owners.

Noise of Common Elements

Often noises could be a result of mechanical equipment in your own unit, such as the furnace, water heater or other appliances. Noise could be generated by elevators or other common elements of the structure as well including the party room, exercise rooms rather than your neighbours. With common element noises your approach will be different.

First you will want to pinpoint the source or area of the noise before contacting the Condo board or on-site staff. If the noise is from within your own condo, you could simply have a noisy appliance that needs repair. If it is a common element outside your unit, you will want to make notes about where it is coming from and at what time in order to give the building staff accurate information. Informing the building manager, followed by a written letter logging your complaint, then a letter to the board of directors of the condo board would be the proper order to follow up on a noise issue.

Neighbourly Noise

Living in a structure with upwards of a 100 units provides great benefits and few negative aspects. However, with close-proximity neighbours there can be noise complaints.

The first thing to do is to reflect on the noise from your neighbour. Most laws, including the Ontario Condominium Act allow for noise levels that are objectively reasonable to the average person. This grey area is where most noise complaints can get into murky waters. However, there is a process in order to ensure all parties are able to enjoy their home to the best of their ability.

If regular loud noise is endured, you can inform the building management about the noise in a verbal complaint. Approaching your neighbour in a polite manner may also get results and give you a better understanding of the noise.

Complaint Resolution

If the complaint is brought to the building management’s attention they have a duty to investigate and mediate between the two parties. The accuser will need to provide details on the noise including level, description and timing. The defendant would also need to provide some sort of proof to state that the noise was not being made.

If the complaint cannot be resolved within the condo association, the Ontario Condominium Act does require official mediation and possible binding arbitration between the parties.

LJM Developments takes great pride in building structures that provide a level of noise-proofing that meets industry standards and in most cases exceed these standards. Although noise should not be an issue, living in a condo structure with neighbours does provide such opportunities for noise. Follow the proper procedures and be rest assured that all parties have a right to use their home in a manner they want as long as it does not affect the quality of another home owner’s lifestyle.